Menu Search

Covid-19 Update 6th January 2021

Covid-19 Update 6th January 2021

Covid-19 – Our Safety Measures.  National Lockdown, updated 6th January 2021. 
Social distancing, face masks and sanitising on entry, is operating in this store. 
We are open for business.

Scampers would like to thank you for your patience and continued support in helping keep our team safe and your favourite pet store open.

Following new Government Guidelines commencing 6th January 2021, the following policies are now in place at Scampers and we ask that you follow our safety measures at all times whilst in store.. 

  • Scampers may limit the number of people allowed into the shop if it gets too busy.  You may have to wait outside for a short period.
  • Maximum family group at this time is 4.  When the store is busy, you will be asked to shop together. Children must stay with you at all times please.
  • Only people in the same household allowed to shop together.
  • Government guidelines state you MUST wear a face covering whilst in store.
  • Kerbside Pick Up - No Contact Service is still available
  • Ensure you stand 2m from other customers and the Scampers team.
  • Sanitiser is available in store, please ensure your hands are sanitised before you start shopping.
  • We are continually sanitising all surfaces, tills, card machines, door handles etc after every transaction, please be patient..
  • If possible, use card or other contactless payment methods.
  • Be kind to our team, they are working continuously hard to ensure your safety.
  • Pets are so very welcome in store..  Please only fuss another customer's dog from afar.
  • Scampers Pet Care Advisors are still here to help and guide you with any help you may need for your family pet, please, just ask.

Stay safe and keep your face covered when shopping inside any store.  We are very grateful for all your co-operation during these difficult times.

Scampers are open 6 days a week, for our full opening hours, please click here. 

We are closed on Mondays, including Bank Holiday Mondays.

Scampers Natural Pet Store is located on the A142 Soham By Pass, between Ely and Newmarket and only 15 miles from Cambridge.

Scampers, Your Pet’s Natural Choice