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Award Winning Store

Award Winning Store

What a year this has been, with huge challenges for every business in the UK dealing with Covid 19. It's at times like this that every business owner relies even more on the brilliant people they employ.

The Scampers team have been extraordinary in the way they have risen to all the challenges, new protocols and the risk to themselves continuing to work on the frontline of retail keeping you and us safe.

Not only have our team been amazing, they have seriously raised our level of customer service and care to you and your pets and they have been so good that we have received another award for it!

Scampers received amazing news in September we were voted UK Pet Care Retailer of the Year by Petquip. This is the 4th time we have been awarded this accolade in our 35-year-old business and it feels just as good as the first time.

We are absolutely thrilled, especially for our team, who have carried on with exceptional service and advice this year even with all the challenges set in place with Covid. Go team Scampers! 

The judges said that “Scampers continues to set high standards and is indeed the benchmark for innovation and specialist pet care, not just in the UK, but internationally too. It is an incredible independent business that deserves success and recognition.  Your store is a masterpiece of organisation with friendly helpful staff and a shop floor which feels airy and safe but also interesting with excellent product displays.”

On top of winning The Petquip retailer of the year, you, our wonderful customers and supporters have voted us The Most Dog Friendly Pet Store in the UK run by Dog Friendly UK. :)

The DogFriendly Awards are your opportunity to recognise and reward dog friendly places and pet businesses that go the extra mile for the benefit of the UK’s 9.4 million dogs and their owners. 

Miss FD, October 2020   “Amazing team of people, you can tell the work hard and very well together. As it shows. They have a wealth of knowledgeable across a huge range of animal related issues etc. They treat you and your furry ones like family, I love it!”

We are incredibly grateful for all your votes and reviews and are so very excited to win this great accolade! 

A huge thank you to you all too for your continued support of our business and a huge thank you to our amazing team.